Privacy Policy for Zippee

Effective Date: April 17, 2025

Zippee, LLC (“Zippee”, “we”, “us”, or “our”) provides a mobile application and platform that allows users to locate and access nearby restrooms. We are committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, and protect your information when you use our app or interact with our services.

1. Information We Collect

We collect the following types of information to provide and improve our services:

• Account Information: When you create an account, we collect your name, email address, and phone number.
• Location Data: To show nearby restrooms, we collect real-time location data from your device (with your permission).
• Usage Information: We track how you interact with the app, including searches, access logs, and restroom usage.
• Payment Data: When you pay to unlock a restroom, your payment information is processed through a secure third-party payment processor. We do not store your full credit card number.
• Device Information: We collect device-specific details like IP address, operating system, app version, and mobile carrier.

2. How We Use Your Information

We use the information we collect to:

• Operate and improve the app
• Display restrooms near your location
• Process payments and transactions
• Provide customer support
• Monitor and analyze usage trends
• Communicate with you about your account, updates, and promotions (opt-in only)

3. Sharing Your Information

We do not sell your personal information. We may share your information in the following situations:

• With Service Providers: Payment processors and infrastructure providers only to the extent needed to deliver the service.
• With Business Partners: If you opt in to promotions or programs involving partnered restroom locations.
• For Legal Reasons: If required by law, court order, or to protect the rights and safety of Zippee or others.

4. Data Retention

We retain your information as long as your account is active or as needed to provide our services. You may request deletion of your account and associated data at any time.

5. Your Choices

• Location Access: You can disable location permissions in your device settings.
• Account Deletion: You may delete your account via the app or by contacting [email protected].
• Marketing Communications: You can opt out of promotional emails at any time.

6. Security

We implement standard security measures to protect your data, including encryption and access controls. However, no method of transmission or storage is 100% secure.

7. Children’s Privacy

Zippee is not intended for use by children under 13. We do not knowingly collect personal data from children.

8. Changes to This Policy

We may update this policy from time to time. If we make changes, we will notify you via the app or email.

9. Contact Us

If you have any questions or concerns, contact us at:

Zippee, LLC
Email: [email protected]